FAQ

FAQ

We hope that you might find the information below of use:

Q:1 What types of stone can A.F.Jones Stonemasons supply?

Q:2 Do you deliver?

Q:3 What is the lead-in time required?

Q:4 How do I choose a stone material?  

Q:5 How do I convey the sizes / dimensions for my stone?


 

A:1 (What type of stone can A.F.J supply?)

We work with any natural stone material – we source our stone either direct from quarries (mostly UK – Limestones & Sandstones), or via specialist importers / wholesalers from around the globe (mostly granites, marbles & slates).

Materials arrive at our yard either in large blocks or in ‘sheets’. We use our saws, CNC routers, other specialist machines, & hand tools to produce finished materials ready for site-fixing.

A:2 (Do you deliver?)

Where a project involves us making as well as fixing the work the delivery is an inherent part of the service. Where we ‘supply only’, the normal process is for items to be collected by the customer from our Ipsden Yard. However, we are happy to provide a delivery service but we will have to make a separate charge for this service (which may vary according to distance of travel and whether special lifting arrangements are needed).

A:3 (What is the lead-in time required?)

Lead in time will vary according to complexity, quantity, and type of stone:

– Do we have all the information available (e.g. the template) immediately or will this take time to obtain / coordinate / agree?

– Is the stone a regular ‘stock item’ stone, or is it a ‘special’ type with an unusual lead-in time?

– Is there a large quantity or a small order?

– How many other urgent orders are already scheduled for production?

For small orders timeframes are normally between 2-4 weeks and often we are able to prioritise to achieve most requested deadlines.

Large orders benefit from long term planning and design coordination time ahead of production.

A:4 (How do I choose a stone material?)

We are very happy to receive your call to discuss your particular application, and run through some of the basic choices to help guide you. Often it is not a straight-forward decision, because there are a huge variety of influences and possible choices. Here are some of the primary questions to consider:

The general exposure of the stone (Internal or External location) is of particular importance:

For external stone, limestones or sandstones are normally adopted depending upon a whole range of further questions:

– How exposed is the stone? (e.g. is it situated as a vertical surface, a horizontal elevated surface, horizontal in contact with the ground? Longevity expectations can also influence choice).

– How much ‘profiling’, shaping or carving is required? (finer-grained stones will typically exhibit the worked detailing better).

– Is colour important? (e.g. Does it need to match other stones nearby?)

– Is the budget constrained? (Some of the best stones can be relatively expensive – a range of options are possible).

– What size of elements are needed? (Geology provides only certain sizes of element from the ground – this can be a limitation).

For internal stone, any and all stones are viable, so the range of choice is very diverse:

– Aesthetics / colour preferences (almost any colour is possible, but consistency can vary considerably – we suggest you embrace & celebrate the diverse nature of stone – each piece is unique!).

– Budget (Base materials can vary hugely in their price – e.g. due to rarity, quarrying process & source location).

– Is there a risk of staining? (e.g. kitchens & fireplaces put limits on certain stone types. The porosity of the stone can be important).

– Preferred finish (only certain stones will take a ‘polish’. Only certain stones come as ‘riven’ / rough textured, etc).

– Texture / grip (will you be walking on the stone, so is slip resistance and wear important?)

– How stable and rigid is the supporting material (e.g. floors or kitchen units. This can also effect thickness chosen).

Please also feel free to visit our showroom at the Ipsden Yard where we have a variety of samples that you are free to take away to check colour & finish etc.

A:5 (How do I convey the sizes / dimensions for my stone?)

At ‘quotation’ stage, we only need approximate sizes in order to provide you with a budget.

For the ‘production’ stage, we will need very detailed & precise dimensional information, and this can be obtained in a number of different ways:

Templating. We offer a ‘templating’ service for a small charge – if this is requested / ordered we visit your site / project to obtain the dimensional information either by means of a physical template, or using our laser survey equipment (Note that for kitchens & bathrooms, the units which support the stone tops need to be built / in position and the plumbing first-fix also in place).

Self-Templating. Alternatively you can create your own template from a piece of ‘corex’ or ‘hardboard’ (you are welcome to collect a free piece of ‘corex’ sheet from our Ipsden yard if you wish).

Sketch drawing / basic dimensions. If the shape is very simple, it is possible that just the basic dimensions are sufficient for manufacture. However, please note that you will need to be confident that the piece will fit the position intended – including allowance for normal manufacturing tolerances. Typically, we will assume 90 degree angles around the perimeter line!

If A.F.Jones are to fit / install the works, we will always visit site to satisfy ourselves of the conditions and to take dimensions (unless in very exceptional circumstances we agree otherwise with you).

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